Sal brings over 20 years of Process Improvement and Customer Experience Design as an executive who solves tough business problems in Contact Centers, Financial Services, Software, Manufacturing and Cloud Based Technologies. He is currently serving as President of Community Labs, a non-profit start-up focused on keeping San Antonio open through fast turn-around PCR COVID testing for schools and the general public. Sal is also a partner in Maion Business Solutions, a boutique consulting firm that provides process design and improvement services for small and large businesses. Prior to Sal’s entrepreneurial endeavors, he spent 23 years in executive roles for Intuit, TIAA, Symantec, and Rackspace. Sal holds a BS in Nuclear Engineering from North Carolina State University and enjoys pursuing his passion for racing with the Sports Car Club of America when time permits.